Industry · Software and SaaS
AI inside your product, in front of every customer.
When a software company ships AI, it ships to every tenant at once, under its own brand and its own SLA. Algobain builds and operates those features, and the gates that keep one bad change from reaching everyone.
Four ways AI inside a product fails expensively.
Your customers did not choose the model. They chose you. Every change has to be one you would put your name to.
| Risk | Why it is expensive | How we handle it |
|---|---|---|
| iOne tenant's data in another's answer | A single cross-tenant leak can end a contract and start a disclosure. | Multi-tenant architecture designed in from the first diagram, as on the low-code platform we built for 150+ organisations. |
| iiA change that reaches everyone at once | A model, prompt or pipeline change ships to every tenant simultaneously. | Nothing ships without a failing test first, a passing run after, and a review against the original request. Rollouts are staged [rollout policy]. |
| iiiAn agent acting in a customer's account | An agent that sends, deletes or charges on a customer's behalf needs a person who owns the outcome. | Human approval gates on consequential agent actions, with an audit log your customer's admin can read. |
| ivInference cost per tenant | A feature can cost more to serve to a tenant than the tenant pays for it. | Cost control under managed operations, and infrastructure sized for the bill you can defend. |
Sector frameworks in scope are agreed during the two-week assessment: [frameworks to confirm per engagement]. Algobain follows SOC 2-aligned practices; it is not SOC 2 certified.
02 · Governance, data residency, auditability
The paperwork arrives before the demo.
The same three controls on every engagement, set up for the way software companies are reviewed.
Governance
A named person owns every consequential action. The agent proposes, the gate decides, the record stays.
- NDA
- Signed before you share a detail
- Approval gates
- On consequential agent actions
- Practices
- SOC 2-aligned, not certified
Data residency
Your data is processed where you say, on the cloud you already use.
- Clouds
- AWS, GCP or Azure
- Regions
- US, EU (Frankfurt, Ireland), IN (Mumbai), on request
- GDPR
- DPA for EU and UK entities
Auditability
Every decision, approval and change is logged as it happens, in a record your auditor can read.
- Decision record
- Append-only, kept as the work happens
- Infrastructure
- As code, reviewable and reproducible
- Retention
- [Per contract]
Releases and agent actions wait in the same queue. Your team approves what reaches customers; the log keeps the reason.
03 · Relevant practices
What we build for software companies.
Delivered by the same senior engineers who stay on after launch.
AI-native products
Products designed around a model from day one, not a chatbot bolted onto an existing interface.
AI agents and automation
Agents that execute real work inside your systems, with approval gates, audit trails and a human owner for every consequential action.
Cloud infrastructure
The platform beneath the models: provisioned as code, observable by default, sized for the bill you can defend.
04 · Case study
Built, shipped and still running.
Case study · Payments
Coin rewards transaction system
A bill-payment platform across 50+ billers with a coin ledger that rewards on-time payment and stops people gaming it.
Also relevant
Agentic low-code workflow platform
Workflow automation · 16 months · write-up not yet published
Bring the system you are worried about.
Tell us what you are trying to run in production. A senior engineer replies within 48 hours.
- 1Within 48 hoursA senior engineer replies, not a sales desk.
- 2NDA, then a working sessionWe sign first, then look at the system together.
- 3Two-week fixed-fee assessmentWritten roadmap, ROI and build-versus-buy. No lock-in.